LOVD 3.0 - Frequently Asked Questions (FAQ)

• Unlike with LOVD2, having a separate LOVD3 installation is only possible when sufficient valid objections are raised against using a shared installation.
  Each new LOVD installation means an additional maintenance burden for our team, and in most cases is not necessary.
  
  
• In shared LOVD installations, you will be granted a Curator account.
  We can not grant Manager accounts in a shared LOVD installation, since this would allow others to have full access to all data in that LOVD installation. Please contact us if you require Manager assistance, for instance when you want to create new gene databases or define a new custom column.
  
  
• We will make daily backups that are intended for emergency situations only. The backups are run at midnight CET and physically stored outside of the server room.
  Restoring the backups, especially when having to select only specific data to be restored, would take us a lot of time. Please make regular backups (downloads) yourself so that you are able to restore entries yourself if you for instance by accident delete one.
  
  
• Due to security restrictions, no SSH or FTP access can be granted.
  The servers will not be accessible directly, only through the LOVD interface. We do not allow scripts, other than our own, on the server. The MySQL databases are not accessible over the network.